Digital delivery and eligibility
{brand} licenses deliver digitally after payment confirmation. Because access begins immediately, chargebacks and reversals are limited to the cases outlined below.
Submit requests within 24 hours of purchase with your order ID and a short explanation.
When refunds may be approved
Duplicate charges, failed delivery despite confirmed payment, or technical activation failures verified by support may qualify for review.
Decisions are final. Chargebacks without contacting support first may result in license revocation. See also Terms of Use.
How to request help
Email [email protected] with subject "Billing Request", your order ID, purchase date, and issue summary — or use the Support page.
Approved credits process back to the original payment method when possible. Plan prices live on Pricing.
Refund policy scope
This refund policy applies to digital licenses sold on overwatchcheats.org — not third-party resellers or chargeback claims filed without opening a ticket.
We cannot refund account bans in Overwatch 2. Maintenance and patch rebuilds while your plan is active are included; read Status after major updates.